Your Questions, Answered

Cancellation Policy

  • In the unfortunate event Diva Keith cancels a class, a full refund will be issued to the participant.

  • If a block has been purchased the class will carry over to the next week automatically. It is the responsibility of the participant to communicate to Diva Keith if they are unavailable.

  • If the participant wishes to cancel a class they have the right to do so until 24 hours before the class is due to start (Every Friday 12pm cut-off). Cancellations made after this time will not be refunded.